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Our Whistleblower System

Complying with statutory regulations and internal rules has top priority at MAN Energy Solutions. The success of our company is based on Integrity and Compliance. To meet this standard, it is important to learn about potential employee misconduct and to put a stop to it. Therefore, we entrusted the Central Investigation Office of Volkswagen AG to operate an independent, impartial and confidential Whistleblower System on our behalf. The qualified and experienced colleagues at the central Investigation Office examine every report thoroughly and follow it up systematically.
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A key pillar of our Whistleblower System is the principle of procedural fairness. It also guarantees the greatest possible protection for whistleblowers, persons implicated and employees contributing to the investigation of reported misconduct. 

This also includes offering opportunities for anonymous reporting and communication. We assure not to perform any steps in order to identify anonymous whistleblowers, who do not misuse our Whistleblower System. Retaliation of whistleblowers and all persons who contribute to investigations at MAN Energy Solutions will not be tolerated. Persons implicated are presumed innocent until the violation is proven. Investigations will be conducted with the utmost confidentiality. The information will be processed in a fair, fast and protected process.

Making a report to our Whistleblower System 

The Whistleblower System offers various channels to report potential employee misconduct that allow a swift review and reaction by our company if necessary. However this does not affect the statutory right to contact designated authorities.

Online Reporting Channel

You have the option of using a web-based communication platform bkms-system.com to contact the Central Investigation Office in many languages. This system is confidential and technically secured.

Even if your preferred language is not offered in the reporting channel, you can use any language to submit your report. You can also contact the Central Investigation Office in any language via e-mail or mail.

24/7 Hotline

You can make a report at 365 days, 24 hours, using the international toll-free number: +800 444 46300*


If your local telephone provider does not support the toll-free service, you can call the following chargeable number: +49 5361 946300


*Depending on the country you are calling from it is possible that the international toll-free hotline is not available since some telephone network providers do not support the service. If so, please use the offered chargeable number or your country specific number.

 

Country specific numbers

 Country  Toll Free Number Local Number
 Brazil

0800-5912743

021-23911381
 Mexico

001-800-4610242

0155-71000355
 Slovak Republic

0800-002576

02-33325602
 USA

833-6571574

908-2198092
 South Africa

0800-99483

021-1003533
 Malaysia

1-800-819523

0154-600099
Argentina

0800-6662992

011-52528632

Ombudspersons

Volkswagen AG has appointed external lawyers to act as Ombudspersons. They advise on the Whistleblower System or ensure that reports from whistleblowers are forwarded anonymously to the Central Investigation Office if desired.

If you want to get in contact with the Ombudsperson you can find their contact details here: http://www.ombudsmen-of-volkswagen.com/

E-mail

You can get in contact with the Central Investigation Office of Volkswagen AG via e-mail: io@volkswagen.de

Postal adress /in person

Postal address:
Central Investigation Office
Box 1717
38436 Wolfsburg (downtown)
Germany

In person:
Central Investigation Office
Porschestraße 1
38440 Wolfsburg (downtown)
Germany

Please make an appointment in advance by writing an e-mail to: io@volkswagen.de.

Do you have further questions?

Questions concerning the Whistleblower System at MAN Energy Solutions can also be addressed to our Compliance Officer via compliance@man-es.com 

The impartial Compliance Officer advertises and communicates about the Whistleblower System locally, being MAN Energy Solutions connection to the Central Investigation of Volkswagen AG. However, the qualified and experienced colleagues at the Central Investigation Office are also at your disposal.

Additionally, the impartial Compliance Officer will also ensure that MAN Energy Solutions complies with legal requirements regarding Whistleblower Systems.